SHIPPING & RETURNS
All domestic U.S. orders over $50 ship free of charge. Due to the nature of the product, all custom orders that involve personalization require additional time to produce so please allow 15 business days for shipment. For all other orders of our signature styles, please allow 5 business days for shipment. Notification will be sent via email upon shipment and tracking information will be provided. Orders are shipped via USPS First-Class Package service with delivery generally occurring within 1-3 business days. However, we understand that USPS is experiencing significant volume increases which may result in a delay of your delivery due to the impacts of COVID-19. At the present time, we do not ship internationally.
As your purchase translates into another DREAM CAP supplied to a child battling cancer, we are unable to accept returns. All sales are considered final. However, we strive to make every dreamer satisfied with their DREAM CAP so if you have any issues with your order, please contact us so that we may further assist.